Baiosphere grants a warranty for all original BAIOSPHERE  new products for two years from the date of original purchase from the website baiosphere.eu or an official retailer, provided that the devices have been for private use only.

The warranty includes all significant defects of the product that can be proved to be material or manufacturing faults.

The warranty is fulfilled by supplying a repair of the faulty device sent to us free of charge. This service is subject to the following provisions:

The device has been used for its intended purpose as per the recommendations in the operating instructions
Neither the purchaser nor a third party has attempted to open or repair the device
Water damage must be excluded
No damage caused by a fall
Presentation of the receipt
Normal wear and tear of parts and components, plants, hardscape, visual changes, wear parts and consumables are excluded from the warranty.

This manufacturer’s warranty is limited a repair of products in accordance with the abovementioned conditions. The manufacturer’s warranty does not constitute an entitlement to lodge other claims against us as a manufacturer, such as for damages. This manufacturer’s warranty does not, of course, affect statutory and contractual warranty claims against the dealer/retailer.

The manufacturer’s warranty is governed by the law of the Federal Republic of Germany.